About Us

Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.

Surge was founded by engineers and researchers who dreamed of building the next generation AI. We're building a platform that powers the most powerful models in the world in partnership with companies like OpenAI, Anthropic, Meta, and Google.

At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.

The Role

We're looking for a Business Operations Manager to be the bridge between our key accounts and internal teams. In this role, you'll leverage deep platform knowledge to navigate customer conversations, communicate complex concepts, and identify growth opportunities. Your expertise will be crucial in delivering value to innovative ML companies and shaping our success.

What You’ll Do

• Lead strategic engagement with key accounts, focusing on vendor operations teams, to understand their goals and challenges while leveraging our platform capabilities.
• Manage business development processes including RFPs, contract negotiations, and PO management to ensure smooth operations and compliance.
• Oversee invoice management and facilitate communication between clients and internal teams, translating technical concepts into business value and addressing issues not tied to specific projects.

What We’re Looking for

• Experience in business operations, strategy, or management consulting, preferably in tech or AI companies, with a strong background in vendor management and corporate communications.
• Excellent analytical and problem-solving skills, with the ability to translate complex data into actionable insights and manage diverse operational tasks.
• Strategic thinker with adaptability to thrive in a fast-paced startup environment; Bachelor's degree required, MBA or advanced degree a plus.

How to Apply

We're looking for smart, motivated people with excellent communication skills and meticulous attention to detail. We created a short email case study to help us get to know you better. Once you’ve completed it, please email your results along with a copy of your resume to **[email protected].** We’re excited to see your work!