At Surge, we're building the human infrastructure to power AI—partnering with the biggest names in machine learning like OpenAI, Anthropic, Meta, and Google. Our mission is to create the highest quality human feedback data for evaluating and training AI models. Founded by former ML engineers, we’ve redefined the data annotation space with an elite US-based workforce, custom tools, and industry-leading quality control systems.
You’d be joining a small, fast-growing team of experts in data science, machine learning, and engineering from top tech companies like Google, Meta, Twitter, and Airbnb. As a Data Scientist, Growth, you'll combine your passion for data analysis and experimentation to uncover opportunities, optimize processes, and drive impactful decisions that accelerate Surge’s growth.
What You’ll Do
- Focus on User Growth: Analyze and optimize the onboarding process for new contributors, user acquisition efficiency, and ensuring seamless experiences that lead to healthy workforce growth, improved retention, and worker performance.
- Build Data-Driven Workflows: Develop data pipelines, dashboards, and tools to automate reporting, monitor campaign performance, and enable real-time insights.
- Identify Retention Strategies: Analyze behavioral patterns, workflows, and feedback to design strategies that boost long-term contributor satisfaction and engagement.
- Enhance Worker Experience: Use data to evaluate contributor feedback, identify pain points, and implement solutions that foster a productive and engaging environment.
What We’re Looking For
- You love analyzing data. You’re excited to dig into data, uncover insights, and communicate findings that drive meaningful change.
- You care about growth. You’re passionate about combining data science with marketing and growth strategies to scale a rapidly growing company.
- You thrive in solving complex problems. You’re interested in the datasets that power AI, and you can work autonomously in fast-paced, ambiguous environments to drive results.
If you're passionate about AI, applying data to solve complicated problems, and working with a high-performance team, we'd love to hear from you. To apply, please email [email protected] with a resume and 2-3 sentences describing your interest in Surge. We love personal projects and writings too!