About Us

Surge is on a mission to build the human infrastructure powering the next generation of AI. Founded by former ML engineers, we're expanding the frontiers of AI by providing high-quality human feedback data to evaluate and train models for leading AI groups. Our platform has been a game-changer for ML teams, and we've run a profitable business from day one without raising venture funding.

The Role

As a member of the Product Operations team, you'll be the main point of contact for some of our key accounts. You'll get to know their teams and understand their unique goals and challenges. Then you'll work with our internal experts to deliver amazing quality data, incredibly fast. You’ll own our data factory, end-to-end, designing project interfaces, assembling teams, controlling quality systems, and managing costs. This role is a key part of how we deliver value to our customers.

The best part is you'll have a real voice in shaping our operations as you help build the engine that powers our business. You'll get to work closely with engineers, data scientists, and more to build innovative solutions.

As a member of the Product Operations team, you’ll:

Some Examples of the Problems We’re Solving

How to Apply

We're looking for smart, motivated people with excellent communication skills and meticulous attention to detail. We created a short case study to help us get to know you better. Once you’ve completed it, please email your results along with a copy of your resume to [email protected]. We’re excited to see your work!